The Morocco trip was wonderful. We all thoroughly enjoyed the time we spent there. Our driver, Kalid, was very professional, friendly and just great. He made us feel like his only job was to ensure that we enjoyed our adventure. He went above and beyound what is expected of a driver. He was always looking after us, explaining the “Morocco way” to us, doing little extra things to make our stay enjoyable and attending to details. One day while driving in the van, our adventurous Ana stated that she wanted to try Sheep’s Head. To our surprise, Khalid arranged to have a sheep’s head brought into the carpet gallery that we were visiting and they prepared a nice lunch for all of us. (Of course he was thoughtful enough to also include Berber Pizza in the meal for those of us who are not as adventurous with our food.) It was a total surprise and such a nice gesture. Khalid has a thorough understanding of the Moroccan history and is an excellent Tour Guide. He was always upbeat and positive and willing to assist in every way. Such a professional and a great person.
Our van was comfortable and roomy for the five of us and Khalid kept it clean throughout the traveling. Regarding the accommodations, the Riad Kniza was FANTASTIC. Thank you so much for arranging our stay there. First of all, the physical surroundings and decor was gorgeous. It was so comfortable, yet regal. The service at this Riad was some of the best that we have ever experienced, and we have traveled a lot in the past 20 years. Then there was the food – just wonderful. The chef even allowed us in the kitchen, shared their recipe for and showed us how they make their Chicken Tagine. We experienced the Hammam and massages at the Riad and it was great. This Riad was top notch and I would suggest you using it for others who want this level of service and quality. Even though we enjoyed the other places we visited, we would have loved more time at this Riad!
The Xaluca Dades was interesting for us, seeing that it’s decor was very much that of the Southern parts of African (Nigeria where we live) yet it is located in North Africa. The view was fantastic from this hotel. Kasbah Dar Daid was an interesting experience for us also. It was unusal for us to stay in a 13th century building and it was exciting exploring the Kasbah. The service was excellent and they offered us upgraded rooms for the one night we were there.
The Sahara Desert part of the trip was fun. We enjoyed the attention given to us by the staff at La Belle Etouille. The camel rides were fun and our camel guides were great. What an experience! The only suggestion I have for this part of the trip would be to explain a bit better on how this works and what to expect. We were transferred to a driver from La Belle Etouille and brought to the Sahara. After having tea served to us in a nice room and being left alone, we overheard what was being told to some French tourists and we were able to figure out that we were to sit there for about an hour and a half and then we would start our camel trek. We were uncertain about where or when our luggage would be brought to the Luxury tents and just the general schedule for this part of the trip. Although La Belle Etouille did not explain the plan of action for this part of the trip (possible due to the fact that we are English speaking), we were able to figure it out on our own. Another thing is that you might want to include in your explanations that there is a steep climb up the dunes to see the sunset. The guides can help you make this steep climb but it does take some physical endurement. Other than this, the service at our tents and during the camel ride was great. We were comfortable and it was exciting for us.
Before the trip, the communication between your company and us was great. I had a lot of questions and everyone was so helpful. You have a very professional and first class company and I will definitely refer your company to all of our friends who plan to travel to Morocco.
Overall, we were very pleased with our trip. Thank you for arranging such an adventure for us. This trip will always bring us fond memories
Thanks so much for all of you organization.
Donna and Rick.