“Beyond what we had hoped”

I wanted to drop a line to thank you for the wonderful time that my wife and I had in Morocco. Everything was beyond what we had hoped. As is probably true for most visitors, our perception of the country has changed dramatically, which is one of the most important reasons to travel. The common impression is that Morocco is a desert country but nothing could be further from the truth. There is the Sahara, yes, but Morocco mostly has a Mediterranean climate. The mountainous topography and extensive farmlands surprised us the most, not to mention the coastal environments of Essaouira, Casablanca and El Jadida. The Sahara experience, which we looked forward to from the beginning, did not disappoint. We had no idea that the overnight stay was glamping, not that we’re complaining.

The riads (and dars) were incredible. All the hosts and hostesses were so gracious and friendly. It’s rightly so that travelers should stay in them, not only for the hospitality and uniqueness but for the breakfasts and dinners they provided. A few of them should be considered world-class dining spots. You are correct when you say in your literature that the best food in Morocco is served in riads.

Lastly, I wanted to mention how much we appreciated Mustapha Mouhtaj. He was of course with us the entire time and drove us safely throughout the itinerary. He made himself available to us, even if he was not feeling well for a period, several times reminding us that his time was our time. Although he was officially not our guide, his knowledge of his country, its tourist sites and its institutions was impressive as if he were. I often got the feeling that with his expertise and education, he should be doing more than driving. The licensed guides that he arranged for us at the major sites were the best. On our last day together, even though our accommodation was at a hotel at Mohammed V airport, he picked us up later in the evening to drive us all the way back to Casablanca to a restaurant near the Hassan II Mosque and then drove us back to the hotel. As I’m sure you’re aware, driving through Casablanca is anything but fun.

Our family and friends are anxious to hear about our experiences. We see ourselves as ambassadors of sorts and want to do our part to allay any fears they and others might feel. Not once did we feel any antagonism toward tourists even if some gave reasons to do so from what we witnessed. Almost daily, Moroccans welcomed us to their country, which I have not heard nearly as much elsewhere.

It was amazing to meet many traveling parties whose itineraries were arranged through you. All had good things to say about Experience It, which I’m sure you take pride in. Praise was equally given by the riad owners. Your excellent service started with our initial inquiry about your tours, the follow through after we made our decision to go through you and, of course, addressing all the issues we had around the Air France strike. Luckily, the labor dispute did not affect us.

So again, thank you for arranging our Morocco experience, which we will always regard as a trip of a lifetime.

Regards,
Ken

(April of 2018)

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