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What is your cancellation policy?

Cancellation Policy
If you must cancel your reservation after making a deposit or payment the following cancellation fees apply.

Structure
Cancel 0 – 14 days before Tour: No refund is available
Cancel 15 – 30 days before Tour: 50% of total Invoice is refundable
Cancel 31 – 45 days before Tour: 75% of total Invoice is refundable
Cancel 45+ days before Tour: $300 deposit is forfeited

Reduction in Group size: If some member or members of a private tour party cancel, the increased per person cost to run the tour for the reduced number of members will be calculated by your Experience It Tours, LLC sales agent. The increase in cost per person will need to be covered by the remaining travelers or the canceling member(s).

Security & Emergency Cancellations: Experience It Tours, LLC reserves the right to cancel any tour at any time if we feel that the safety of the travelers may be compromised. Very rarely, we may be forced by threatened war, riot, civil strife, terrorist activity, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control, to change or cancel your tour. This is extremely unlikely but if this situation does occur, we will offer a total refund less non-refundable payments made to the local suppliers.

To protect your travel investment, we highly recommend that you obtain CANCELLATION Insurance.


Do you use paypal?

We have used paypal frequently in the past. Because of their security restrictions, we deal only with clients who have an established paypal account. We can send a request to you from paypal, via email, and you can release the funds to our account


Which type of credit card do you accept?

We accept VSA, MASTERCARD, DISCOVER, DINERS CLUB and AMERICAN EXPRESS. You can either call your information into the US office or you can fill out our secure online form which is encrypted and delivered to us


How do you accept payment?

We accept payment either by credit card, US Check, Paypal or bank transfer. We have found that Bank Drafts may cost the customers less to send than a bank transfer. If a customer in another country wants to send US$ to our account they can have their bank make out a draft to Experience It! Tours and mail it here. They may also be able get postal money orders made out for US$.


How do I secure my booking?

In order to begin the reservation process, we require a non-refundable deposit of $300 per person. Once we have received this deposit, we begin the reservations for the hotels and transportation. Once the reservations are complete, you will receive a copy of the hotel information and covered expense to verify. 45 days prior to arrival, full payment is due. After full payment is received, we send you a packet with travel information, vouchers, etc…


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Why “Experience It Tours”?

Ask any company…

1. Do you have American Representatives living on the ground?

2. Have you visited every hotel and riad?

3. Do you personally know each driver?

4. Do you have over 1500 happy past clients?

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