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What is your cancellation policy?

Cancellation Policy

If you must cancel your reservation after making a deposit or payment the following cancellation fees apply.

Services Rendered/Days before Tour

Cancellation fee/Refund per person

Sale & $200 Deposit made

$50 Booking fees / (refund $150 of deposit)

Reservations are Confirmed

$125 Booking, Reservation / (refund $75)

Tour packet & Vouchers prepared & printed

$200 Booking, Reservation, Documentation / $0

Invoice paid (normally 30 days before tour) and pre-payment made as necessary for reserved services

30 – 21 days before Tour

50% of total Invoice is forfeit / (refund 50%)

0 – 21 days before Tour

100% of Invoice is forfeit / no refund

Reduction in Group size: If some member or members of a private tour party cancel, the increased unit cost to run the tour for the reduced number of members will be calculated by EIT. The increase in cost per person will need to be covered by the remaining travelers or the cancelling member(s).

Security Cancellations: Experience It! Tours, LLC reserves the right to cancel any tour at any time if we feel that the safety of the travelers may be compromised. The refund of all payments received constitutes a full settlement.

Emergency Cancellations: Foreign governmental decisions resulting in our inability to provide the tour as anticipated may have to result in tour cancellations. We reserve the right to cancel a tour if the currency exchange has more than a 25% impact on the price; in which case we may cancel and refund all payments received to date or offer to provide the tour at the new exchange rate. If we are unable to provide the tour for other unforeseeable reasons or emergencies we will refund all payments received to date as a full settlement.

To protect your travel investment, we highly recommend that you obtain CANCELLATION Insurance.

Do you use paypal?

We have used paypal frequently in the past. Because of their security restrictions, we deal only with clients who have an established paypal account. We can send a request to you from paypal, via email, and you can release the funds to our account

Which type of credit card do you accept?

We accept VSA, MASTERCARD and AMERICAN EXPRESS. You can either call your information into the US office or you can fill out our secure online form which is encrypted and delivered to us

How do you accept payment?

We accept payment either by credit card, US Check, Paypal or bank transfer. For those looking to save 2%, please ask about payment by check. We have found that Bank Drafts may cost the customers less to send than a bank transfer. If a customer in another country wants to send US$ to our account they can have their bank make out a draft to Experience It! Tours and mail it here. They may also be able get postal money orders made out for US$.

How do I secure my booking?

In order to begin the reservation process, we require a deposit of $200 per person. Once we have received this deposit, we begin the reservations for the hotels and transportation. Once the reservations are complete, you will receive a copy of the hotel information and covered expense to verify. One month prior to arrival, full payment is due. After full payment is received, we send you a packet with travel information, vouchers, etc…